Read a coaching report

Every completed call ends in a coaching report. It opens with a short guided debrief — a walkthrough of your result — and then settles into a full report you can browse section by section. You can replay the debrief anytime from the report.

Your closing score

The headline number is your closing score, out of 100. It lands you in one of four bands: Not close-ready (0–44), Developing (45–64), Close-ready (65–79), or Top performer (80–100). The report shows how many points you are from the next band, so progress always has a target.

The overview

The overview gives you the coach's verdict and bottom line, then three lists: What's working, your positioning gaps (how you framed what you sell), and your execution gaps (how you ran the call). The full written assessment is a click away underneath.

Top priorities

Two short lists of what to fix before your next call: Sharpen your positioning and Sharpen your call execution. If you only act on one thing, act on these.

The eight sales skills

Every report scores the same eight skills, each out of 100 with a short note:

• Rapport
• Discovery
• Active listening
• Value articulation
• Objection handling
• Call control
• Qualification
• Closing

Because the rubric never changes, your bars are directly comparable from one call to the next — and the report points out your lowest skill so you know where to focus first.

Exchange by exchange

Each scored exchange gets its own page: what the buyer said, a transcript of what you actually said, what worked, what to sharpen, and a stronger line for this moment — a rewritten version of your answer. You can save stronger lines to your playbook and rehearse them before the next call. Check any suggested line against your real product before using it live.

Comparing across calls

Your recent calls and their closing scores are listed on the practice page and your dashboard, and every past report stays available. To measure improvement, run the same scenario at the same difficulty and compare the skill bars.