Invoices, receipts and payment history

Everything your team has ever paid lives in one place: the Payments & invoices section on Billing. It's visible to the team owner only, and it reads directly from our payment provider — so it always matches what you were actually charged.

What you'll see

Each row is one money movement, newest first:

• Subscription — a seat invoice, with its billing period and invoice number.
• Top-up — a call pack purchase.
• Refund — money returned to you, shown as a negative amount.
• Credit note — a formal credit document issued against an invoice, also negative.

Use the filters above the list to narrow by type or by status (paid, open, refunded), and the Newer / Older links to page through longer histories.

View and download documents

Each row links to its documents:

• Invoices open in a hosted page (View invoice) and download as PDF (Download PDF).
• Top-up purchases link to their receipt; newer top-ups also come with a full invoice.
• Credit notes download as PDF.

Documents open on our payment provider's site — the same figures, always current.

Export to CSV

Click Export CSV to download your complete payment history — every row, regardless of the filters on screen — with dates, types, statuses, signed amounts, currencies, billing periods, invoice numbers and document links. Handy for expense claims and finance reconciliation.

Your next charge

Active subscriptions show the exact amount of your next charge and its date on the billing page, calculated by the payment provider itself — including any mid-cycle seat changes.

Manage billing details

Manage billing on the same page opens the secure billing portal, where you can:

• Update your payment method.
• Edit the name, address and tax ID that appear on your invoices.
• Stop renewal — your team keeps practising until the end of the paid period — or turn a scheduled cancellation back on before it takes effect.

If your subscription has fully ended, your team, reports, settings and any top-up calls are kept. You can restart from the billing page whenever you're ready — your billing history stays intact.