Sign-in options

You can sign in to OnlineSalesTraining.co three ways:

• Email and password
• Continue with Google
• Continue with Microsoft

That's the full list — we don't currently offer SAML or other single sign-on providers beyond Google and Microsoft.

During sign-in or sign-up you may see a quick security check (a small checkbox widget). It's there to keep bots out; just complete it and continue.

Passwords

Passwords must be at least 8 characters. Passwords that are too common or have appeared in known data breaches may also be rejected — if yours is turned down, pick a longer, unique password you don't use anywhere else.

Change your password

While signed in, open your account page (click your name in the top-right corner), enter your current password and a new one, and save. For safety, changing your password signs you out of all other devices.

If you sign in with Google or Microsoft only, there's no password on your account yet — the account page offers to email you a link to set one, after which both sign-in methods work.

Reset your password

Forgot it entirely?

1. On the sign-in page, click Forgot password?
2. Enter your email address. If an account exists for it, we send a reset link.
3. Open the link from your inbox and choose a new password.

Reset links are single-use and expire. If you see "That link has expired or was already used," just request a fresh one from the sign-in page.

Change your email address

You can move your account to a new email address from your account page:

1. Enter the new address and click Change email.
2. We send a confirmation link to both your current inbox and the new one.
3. Open both links. Once both are confirmed, the new address becomes your sign-in email — everything else (your calls, reports, team membership) stays exactly as it was.

The two-inbox confirmation is deliberate: it means a stolen laptop or an unattended session isn't enough to take over an account.

Signed up one way, signing in another?

Stick to the method you signed up with. Switching between email/password and Continue with Google or Continue with Microsoft isn't guaranteed to land you in the same account, even when the email addresses match.

If you sign in and things look unexpectedly empty — no team, no past calls — you've most likely ended up in a different account. Sign out and sign back in the way you originally signed up, with the exact email you used then.

Still locked out?

If you can't get in with any method — for example you've lost access to the email address itself and can't complete the two-inbox confirmation — reply to any email we've sent you, or use the contact details on our homepage, and we'll help you sort it out.